Privacy Policy
General Information
This Privacy Policy explains how I collect, use, and protect your personal information when you purchase and use this service.
I only collect information that is necessary to provide the service you request, communicate with you, and operate my business.
Information I Collect
Depending on how you use this service, I may collect:
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Your name
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Email address
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Country or region
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Payment information (processed securely through third-party payment providers)
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Your submitted questions
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Links to your YouTube submission videos
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Personalized feedback records related to your purchase
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Messages or emails you send me
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Basic website analytics (if applicable)
For students under the age of 18, a parent or legal guardian may submit information or communicate on the student's behalf when appropriate.
How Your Information Is Used
Your information is used only to:
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Provide personalized jazz piano feedback
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Respond to questions and customer support requests
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Deliver purchased services
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Process payments
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Maintain business and tax records as required by law
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Improve my educational services and customer experience
I do not sell your personal information.
Video Submissions & Privacy
Your submitted YouTube video is viewed only for the purpose of creating your personalized feedback.
Your submitted videos and my feedback videos will never be shared, published, used for marketing, social media, YouTube, teaching materials, or any other public purpose without your explicit written permission.
Submitted materials may be temporarily retained only as needed to provide the service or manage customer support.
Third-Party Services
To operate this service, I may use trusted third-party services such as:
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Wix
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Stripe
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PayPal
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YouTube
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Email service providers
These companies process information according to their own privacy policies.
Data Retention
I keep personal information only for as long as reasonably necessary to provide this service, comply with legal obligations, resolve disputes, or maintain business records.
If you would like your personal information removed, you may contact me at any time.
Your Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Correct inaccurate information
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Request deletion of your personal information
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Ask questions about how your information is used
I will respond to these requests within 2 business days.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact me through the contact form on this website or by email.
I am committed to treating your information with care and respect.
Recording Guide
A few simple steps to help your submission come through clearly, so your feedback video can be as useful as possible.
What to Record
Film up to 10 minutes of your own playing — a full passage, a specific voicing you're working through, or a technical challenge you'd like a second opinion on. Shorter is completely fine if it captures what you want feedback on. Your questions and any repertoire/practice PDF go in the submission form, not the video itself.
Camera Placement & Lighting
Set up your device to the side of the piano, in a well-lit spot, so the keyboard, your hands, and your arms are clearly visible. If you'd rather keep your face out of frame, that's completely fine.
Audio
Keep your recording device or mic away from direct contact with the piano — resting it on the instrument can pick up vibration and distort the sound. Choose a quiet space so the recording is clear.
Uploading to YouTube
Upload your video as Unlisted — this keeps it accessible only to those with the link, while still allowing me to view it. Please title it with your name and the submission date. Once you've received your feedback, you're welcome to delete it.
Before You Film
Record a short test clip first to check that the picture and sound are both coming through clearly — it saves a re-shoot later.
One More Thing
Make sure your device is charged or plugged in before you start, so the recording isn't cut short.